Job Description / Responsibility
- All kinds of customer complaint concerned job of the business & responsibility whatever is required by the company all over the country and undertake other tasks as you may be directed to perform by your superior employees or employer.
- Update all kinds of customer affairs, product quality and handle customer complaint.
- He is responsible to monitoring and visit site and report accordingly about product quality issue and build a world class customer service team that is served across the country as the most client efficiently.
- He is responsible to lead, manage, coach and develop the customer service team to ensure customers' expectations are exceeded also attaining company financial and performance objectives.
- He is accountable for management of customer service function providing strategic, operational and day-to-day leadership ensuring that customer service levels and operational targets are achieved with business objectives.
- He will closely work with a sales driven, professional and focused approach and actively participate to develop and guide the strategic direction of business.
- He will closely work with sales department and production with customer complaint and customer satisfaction for better interest of the company.
MBA in Marketing from Reputed University
At least 10 year(s)
- Age 28 to 35 years
- Only males are allowed to apply
- Able to frequent travelling.
- Able to work extended hours on occasions when required.
- Efficient in MS Office, Excel and Internet usage.
- Should be elegant, energetic & have pleasant personality.
- Experience of serving at similar position in ceramic company and related field will be an additional advantage.
Age: 28 to 35 year(s)
Gratuity Fund, Provident Fund, Festival Bonus, Group Insurance and others are admissible as per company policy.
jagojobs.com Online Job Posting
R A K Tower (7th, 8th, & 9th Floor), Plot # 1/A, Jashim Uddin Avenue,Sector# 3, Uttara Model Town, Dhaka-1230
The core business is to manufacture and sell of tiles and sanitary wares.http://www.rakcerambd.com