Category : Customer Support/Call Centre Application deadline has been passed!
Assistant Manager, Customer Care
Popular Diagnostic Centre Ltd

Job Summary

: N/A
Job Nature
: Full Time
: 25 to 35 year(s)
: 5 to 10 year(s)
: Male
Job Location
: Anywhere in Bangladesh
Salary Range
: Negotiable
: Apr 08, 2019
: May 07, 2019

Job Context

A reputed Private Company "Popular Diagnostic Center / Popular Medical College Hospital" is looking for `Assistant Manager, Customer Care` to ensure the highest standards of care within the Customer Care.

Job Description / Responsibility

  • To be fully oriented with the hospital philosophy, goal, rules and regulations.
  • To inspire, counsel, convince and provide information to patients regarding all kinds of facilities like package, procedure, charges and consultants provided by the organization.
  • To handle the complaints of the customers and troubleshoot any untoward incidents occurring in the hospital.
  • To organize Medical Board Meeting, handle death cases including "Brought in dead" and ensure ambulance services when required.
  • To attend to any VIP/ VVIP patients or their visitors, to ensure that they are well looked after.
  • Solve any problem of patient by help of concern department.
  • Speaking publicly at interviews, press conferences and presentations.
  • Providing clients with information about new promotional opportunities and current PR campaigns progress.
  • To perform any other duty assigned by the supervisor from time to time.

Job Nature

Full Time

Educational Requirements

  • Masters degree in any discipline from recognized University.

Experience Requirements

5 to 10 year(s)

Job Requirements

  • Age 25 to 35 years
  • Only males are allowed to apply
  • Must have 5-10 years experience in Diagnostic or Hospital related specific job.
  • Must have good communication skill.
  • Flexible of taking any kind of responsibility.
Gender: Male
Age: 25 to 35 year(s)

Job Location

Anywhere in Bangladesh

Salary Range


Other Benefits

  • Festival Bonus: 02 (Yearly) as per company Policy.
  • Yearly Increment as per company Policy.
  • Medical as per company Policy.

Job Source Online Job Posting

Application deadline has been passed!

Company Information

HOUSE # 16, ROAD # 2, DHANMONDI, Dhaka, Bangladesh 1205