A reputed Private Company "Popular Diagnostic Center / Popular Medical College Hospital" is looking for `Assistant Manager, Customer Care` to ensure the highest standards of care within the Customer Care.
Job Description / Responsibility
- To be fully oriented with the hospital philosophy, goal, rules and regulations.
- To inspire, counsel, convince and provide information to patients regarding all kinds of facilities like package, procedure, charges and consultants provided by the organization.
- To handle the complaints of the customers and troubleshoot any untoward incidents occurring in the hospital.
- To organize Medical Board Meeting, handle death cases including "Brought in dead" and ensure ambulance services when required.
- To attend to any VIP/ VVIP patients or their visitors, to ensure that they are well looked after.
- Solve any problem of patient by help of concern department.
- Speaking publicly at interviews, press conferences and presentations.
- Providing clients with information about new promotional opportunities and current PR campaigns progress.
- To perform any other duty assigned by the supervisor from time to time.
- Masters degree in any discipline from recognized University.
5 to 10 year(s)
- Age 25 to 35 years
- Only males are allowed to apply
- Must have 5-10 years experience in Diagnostic or Hospital related specific job.
- Must have good communication skill.
- Flexible of taking any kind of responsibility.
Age: 25 to 35 year(s)
Anywhere in Bangladesh
- Festival Bonus: 02 (Yearly) as per company Policy.
- Yearly Increment as per company Policy.
- Medical as per company Policy.
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