Category : Customer Support/Call Centre Application deadline has been passed!
Customer Relationship Officer
Uposhom Pvt Ltd.

Job Summary

Vacancy
: 01
Job Nature
: Full Time
Age
: 20 to 30 year(s)
Experience
: Not mandatory
Gender
: Both
Job Location
: Dhaka
Salary Range
: Negotiable
Published
: May 07, 2019
Deadline
: Jun 05, 2019

Job Context

  • Need to provide information to the customer,
  • Identify customer needs, clarify information and provide solutions.
  • Accomplish every call actively to solve client`s problem.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Job Description / Responsibility

  • Need to handle incoming calls of the prospective customers pertaining to the Client's business.
  • Need to provide information to the customer,
  • Identify customer needs, clarify information and provide solutions.
  • Accomplish every call actively to solve client's problem.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues.

Job Nature

Full Time

Educational Requirements

  • O level/ A level/ BBA background necessary.
  • Under graduation enrolled freshers with good English communication skill are encouraged to apply.

Experience Requirements

Not mandatory

Job Requirements

  • Age 20 to 30 years
  • Both males and females are allowed to apply
  • Freshers are encouraged to apply (Only O level, A level or Fluent ENGLISH Speaker)
  • Selected Applicants will be in a minimum of six month employment contract.
  • Able to speak clearly and persuasively in English in a positive or negative situations.
  • Proven organizational and interpersonal skills.
  • Self-motivated, independent worker with the ability to multitask.
  • Professional, courteous, and know proper phone etiquette.
  • Ability to relate with a diverse group of people.
  • Sound knowledge of essential software like MS Word, MS Excel, Email, etc.
Gender: Both
Age: 20 to 30 year(s)

Job Location

Dhaka

Salary Range

Negotiable

Other Benefits

As per office policy.

Job Source

jagojobs.com Online Job Posting

Application deadline has been passed!

Company Information

House-28, Ground Floor, Shahjalal Avenue, Sector-04, Uttara, Dhaka-1230.

http://www.uposhom.com/