Category : Secretary/Receptionist
Guest Relationship Officer
Hotel Sleep Inn

Job Summary

Vacancy
: 10
Job Nature
: Full Time
Age
: Any
Experience
: 2 to 5 year(s)
Gender
: Male
Job Location
: Cox's Bazar
Salary Range
: (Attractive salary with admissible benefits will be offered to deserving candidates )
Published
: May 20, 2019
Deadline
: Jun 20, 2019

Job Description / Responsibility

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards
  • Look after all the facilities of guest house.

Job Nature

Full Time

Educational Requirements

  • Diploma in Hotel Management, Bachelor degree in any discipline
  • Diploma or B.Sc / BA / in Hospitality Management / Bangladesh Parjatan Corporation is preferred.

Experience Requirements

2 to 5 year(s)

Job Requirements

  • Age 25 to 50 years
  • Only males are allowed to apply
  • Proven experience as a Guest Relations Officer
  • Familiarity with hospitality industry standards
  • Proficiency in English; knowledge of additional languages is a plus
  • Computer literacy
  • A customer-oriented and professional attitude
  • An outgoing personality
  • Outstanding communication abilities
  • Excellent organizational and time-management skills
Gender: Male
Age: Any

Job Location

Cox's Bazar

Salary Range

Salary Details

Attractive salary with admissible benefits will be offered to deserving candidates

Job Source

jagojobs.com Online Job Posting

Apply Instructions

Send your CV to info@bdhotelsleepinn.com or click here

Company Information

Marine Drive Road, Near Inani Beach, Ukhia, Cox’s Bazar, Bangladesh.

www.bdhotelsleepinn.com